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Refund Policy

Hassle-free refunds to keep your shopping experience smooth.

At OneStop Shop, we want you to be completely satisfied with your purchase.

Refund Guidelines

  • Refunds are accepted within 7 days (1 week) from the date of delivery.
  • Items must be unused, in their original condition, and in the original packaging.
  • To request a refund, please contact our support team via the Contact Page.
  • Refunds will be processed to your original method of payment once your return is approved.

Note: Delivery fees are non-refundable. Customers are responsible for the cost of return shipping unless the item received was defective or incorrect.